Shipping policy

Thank you for shopping at RainbowGemBeads.com. We are committed to processing and shipping your order as quickly as possible while providing clear information about delivery times and shipping options.

Order Processing

Orders are usually processed within 1-2 business day. Orders placed during weekends or public holidays are processed on the next business day.

If your order contains items that require additional preparation or if unexpected delays occur, we will contact you as soon as possible.

Shipping Destinations

We ship jewelry-making supplies to customers worldwide. Shipping availability and delivery times may vary depending on the destination country and the shipping method selected during checkout.

Shipping Costs

  • Free worldwide shipping on orders over $18 USD.
  • Shipping charges for smaller orders are calculated during checkout based on the destination and selected shipping method.

Estimated Delivery Times

Delivery estimates begin after your order has been processed and shipped.

  • United States: approximately 2–3 weeks
  • Canada: approximately 2–4 weeks
  • United Kingdom: approximately 1–3 weeks
  • Australia & New Zealand: approximately 2–4 weeks
  • Europe: approximately 1–3 weeks
  • Other countries: approximately 2–5 weeks

Please note that delivery times are estimates only. Shipping may occasionally take longer due to customs clearance, weather conditions, carrier delays, peak holiday seasons, or other circumstances beyond our control.

Order Tracking

Tracking information is provided whenever it is available for your shipping method. Once your order has been shipped, you will receive an email containing your tracking number (if applicable).

Please allow up to 48 hours for tracking information to become active after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees required by your country. These charges are determined by local customs authorities and are the responsibility of the buyer.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order. RainbowGemBeads.com is not responsible for delays or delivery problems caused by incorrect or incomplete shipping information provided during checkout.

Delayed or Lost Shipments

While most orders arrive within the estimated delivery time, international shipping may occasionally experience delays. If your package has not arrived within the expected timeframe, please contact us and we will gladly help investigate the shipment.

Need Assistance?

If you have any questions about shipping, tracking, or your order, please contact us. Our team usually responds within 1 business day.

Thank you for choosing RainbowGemBeads.com. We appreciate your trust and look forward to helping you with your jewelry-making projects.