Terms of service
These Terms of Service govern your use of RainbowGemBeads.com and any purchases made through our website. By accessing or using this website, you agree to these Terms.
RainbowGemBeads.com is operated by RainbowShop for Craft OU. Throughout these Terms, “we”, “us”, and “our” refer to RainbowShop for Craft OU and RainbowGemBeads.com.
1. Online Store Terms
You may use this website only for lawful purposes and in accordance with these Terms of Service.
You may not use our products, website, services, or content for any unlawful, fraudulent, abusive, or unauthorized purpose.
You must not attempt to interfere with the security, functionality, or operation of the website.
2. Products and Product Information
We make reasonable efforts to provide accurate product descriptions, images, materials, sizes, colors, quantities, and other product information.
However, natural gemstones, handmade components, beads, findings, and other jewelry-making supplies may have slight variations in color, pattern, texture, size, shape, or finish.
Product colors may also appear slightly different depending on screen settings, lighting, and photography conditions.
We reserve the right to update, modify, discontinue, or replace products at any time without prior notice.
3. Pricing
All prices displayed on RainbowGemBeads.com are subject to change without notice.
We make every effort to display accurate prices. If a pricing error is identified after an order has been placed, we may contact you before processing the order.
Applicable taxes, duties, VAT, customs fees, or other charges may apply depending on your shipping destination and local regulations.
4. Orders
Submitting an order does not guarantee that the order will be accepted or fulfilled.
We reserve the right to refuse, cancel, or limit an order when necessary, including in cases involving:
- Incorrect pricing or product information
- Suspected fraud or unauthorized payment activity
- Inventory errors
- Shipping restrictions
- Technical or processing errors
If we cancel an order after payment has been received, the applicable payment will be refunded.
5. Payments
Payment must be completed using one of the payment methods available during checkout.
Payment information is processed through third-party payment providers. We do not directly store complete payment card details on our website.
You are responsible for providing accurate billing and payment information.
6. Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy.
Delivery times are estimates and may vary depending on destination, customs processing, carrier delays, weather, peak periods, or other circumstances outside our control.
For complete shipping information, please review our Shipping Policy.
7. Returns and Refunds
Returns and refunds are handled according to our published policies.
Please review:
Customers should contact us before returning items so we can provide the correct instructions and return details.
8. Order Cancellations
Orders may be cancelled before shipment when processing has not yet been completed.
Once an order has been shipped, cancellation may no longer be possible and the order may need to be handled according to our Return Policy.
9. Account Information
If you create or use a customer account, you are responsible for keeping your account information accurate and secure.
You are responsible for activity performed through your account unless the activity resulted from circumstances outside your reasonable control.
10. Intellectual Property
Unless otherwise stated, the content on RainbowGemBeads.com, including text, graphics, logos, product descriptions, photographs, page design, and other original content, is owned by or licensed to RainbowShop for Craft OU.
You may not copy, reproduce, republish, distribute, modify, or commercially use our website content without prior written permission, except where permitted by applicable law.
11. Third-Party Services and Links
Our website may contain links to third-party websites, services, platforms, or applications.
We are not responsible for the content, privacy practices, availability, security, or operation of third-party services.
Your use of third-party services may be subject to separate terms and policies provided by those third parties.
12. Prohibited Uses
You may not use the website:
- For unlawful or fraudulent purposes
- To violate intellectual property rights
- To transmit harmful code or malware
- To interfere with website security or operation
- To collect information about other users without authorization
- To submit false, misleading, or abusive information
- To attempt unauthorized access to website systems or accounts
13. Accuracy of Information
We make reasonable efforts to ensure that information on the website is accurate and current.
However, errors, omissions, or outdated information may occasionally occur. We reserve the right to correct errors and update information when necessary.
14. Availability of the Website
We do not guarantee that RainbowGemBeads.com will always be available without interruption.
The website may occasionally be unavailable due to maintenance, technical problems, updates, or circumstances outside our control.
15. Limitation of Liability
To the extent permitted by applicable law, RainbowShop for Craft OU will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.
Nothing in these Terms excludes or limits rights or protections that cannot legally be excluded under applicable consumer protection laws.
16. Privacy
Your use of RainbowGemBeads.com is also subject to our Privacy Policy.
The Privacy Policy explains how personal information is collected, used, stored, and shared when you use our website or place an order.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, services, legal requirements, or website functionality.
The version published on this page is the current version. Continued use of the website after changes are published means that the updated Terms will apply to your future use of the website, subject to applicable law.
18. Governing Law
These Terms of Service are governed by applicable laws of Estonia and the European Union, without limiting any mandatory consumer rights that may apply in your country of residence.
19. Contact Information
If you have questions about these Terms of Service, please contact us.
RainbowShop for Craft OU
Arthi 12
Tallinn 10150
Estonia
Email: [email protected]
We usually respond within 1 business day.